Legal

newplus Terms & Conditions

These Terms and Conditions govern your use of the newplus platform. By registering an account or using any feature on newplus.vu, you confirm that you have read, understood, and agreed to everything set out here. Please take the time to go through this document carefully.

Last updated: June 2026

What You Need to Know at a Glance

These cards summarise the most important aspects of the newplus Terms and Conditions. The full terms follow below — please read the complete document as well.

Age Requirement – 21 and Above

You must be at least 21 years old to register and use newplus. Providing false information about your age is a serious breach of these Terms and will result in account suspension and forfeiture of any balance.

One Account Per Player

Each player may hold only one account on newplus. Duplicate accounts will be closed and any associated balances may be voided. Use your real name and accurate personal details when registering.

All Transactions in PHP

Deposits, wagers, winnings, and withdrawals are all processed in Philippine Peso. No currency conversion is applied on your account. Accepted payment channels include Philippine bank transfers and supported local e-wallets.

KYC Verification Required

Identity verification is required before withdrawals are processed. You must submit a valid government-issued Philippine ID. This protects your account and ensures the security of all financial transactions.

No Guaranteed Winnings

All gaming and betting outcomes on newplus are subject to chance. newplus does not guarantee wins, returns, or profits from any game or betting activity. Play responsibly within your personal budget.

Terms May Be Updated

newplus may update these Terms from time to time. Continued use of the platform after an update constitutes acceptance of the revised Terms. We will indicate the last-updated date at the top of this page.

Important: These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User") and newplus ("we", "us", "the Platform"). By accessing, registering, or using newplus.vu in any way, you agree to be bound by these Terms in full. If you do not agree, do not use the platform.

1. Acceptance of Terms

By creating an account on newplus or by accessing any part of the platform — including sports betting, live casino, slot games, the mobile interface, or any other feature — you confirm that you have read and understood these Terms and that you agree to be bound by them. These Terms apply to all registered and unregistered users of newplus.vu.

newplus reserves the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised last-updated date. Your continued use of the platform after any modification constitutes your acceptance of the updated Terms.


2. Eligibility

To use the newplus platform, you must:

  • Be at least 21 years of age;
  • Be located in and accessing the platform from a jurisdiction where online gaming is not prohibited;
  • Not be a person barred or restricted from online gaming by applicable law or by a self-exclusion order;
  • Have the legal capacity to enter into a binding agreement.

newplus is oriented toward players in the Philippines. By registering, you represent that you meet the eligibility requirements listed above. We reserve the right to request proof of eligibility at any time and to suspend or close accounts that cannot demonstrate compliance.

Age Verification: We take the 21+ requirement seriously. If there is any reason to suspect a registered account belongs to a person under 21, we will suspend the account and conduct a verification review. Any funds associated with an underage account may be forfeited.

3. Account Registration

Each player is permitted to hold one account on newplus. Duplicate accounts are not permitted. If you already have an account, do not register a second one — contact support at [email protected] if you have issues accessing your existing account.

When registering, you must provide:

  • Your full legal name as it appears on your government-issued ID;
  • A valid, active email address that belongs to you;
  • Accurate date of birth confirming you are 21 or older;
  • A valid mobile number for OTP authentication.

Providing false or misleading information during registration is a breach of these Terms and may result in immediate account closure and forfeiture of any balance. You are responsible for keeping your registration details current and accurate.


4. Deposits and Payments

All deposits on newplus are made in Philippine Peso (PHP). Accepted deposit channels include Philippine bank transfers and supported local e-wallets. Specific payment methods available to you are displayed in your account's deposit section.

  • Deposits must be made from payment sources that belong to the account holder. Third-party payments are not permitted.
  • Minimum and maximum deposit limits apply and are displayed within your account.
  • newplus does not accept deposits via credit cards or cryptocurrency as payment methods for gaming.
  • Deposits are credited to your PHP balance upon confirmation from the payment provider.

If a deposit does not appear in your account within a reasonable period, contact our support team with your transaction reference. Do not attempt to deposit again until the issue is resolved.


5. Withdrawals

Withdrawal requests are processed in PHP to the same channel used for your most recent deposit, where technically possible. Before your first withdrawal can be processed, you are required to complete KYC (Know Your Customer) verification by submitting a valid Philippine government-issued ID.

  • Withdrawals are subject to a minimum amount as displayed in your account.
  • Processing times vary by payment channel. We process requests within the timeframes stated in your account.
  • Your account balance must not be subject to any active wagering requirements before a withdrawal is permitted.
  • newplus reserves the right to request additional verification documents before processing large withdrawals.
VIP Withdrawal Priority: Players in higher VIP tiers benefit from priority processing on withdrawal requests. See the VIP page for details on how the tier program works.

6. Betting and Gaming Rules

By placing any bet or initiating any game on newplus, you accept the applicable betting rules for that product. Specific rules for sports betting, live casino, slot games, and other products are accessible within each respective section of the platform.

  • All bets are final once confirmed. A bet cannot be cancelled or amended after it has been submitted and accepted by the system.
  • In the event of a system error or obvious technical mistake, newplus reserves the right to void affected bets and restore the affected balance.
  • Odds displayed at the time of bet placement are the odds that apply to that bet, unless a palpable error has occurred.
  • For live sports betting, bets are accepted at the current odds up to the moment the market is suspended. Once a market is suspended, no further bets are accepted on that market for that event.
  • newplus reserves the right to limit stake amounts or to restrict market access for individual accounts at its discretion.

7. Bonuses and Promotions

newplus may offer bonuses, free bets, cashback, or other promotional incentives from time to time. When such promotions are active, the specific terms — including any wagering requirements, eligible games, and validity periods — are communicated alongside the promotion itself.

  • Bonus funds are separate from your real-money balance and may be subject to wagering requirements before withdrawal.
  • Only one promotional offer may apply per qualifying event, unless stated otherwise.
  • newplus reserves the right to withdraw, modify, or cancel any promotion at any time if misuse is suspected.
  • Attempting to exploit bonuses through irregular betting patterns may result in bonus cancellation and account review.

We do not publish bonus percentages, amounts, or specific offer terms on static pages. Actual promotional details are always presented at the time an offer is active.


8. Responsible Gaming

newplus is committed to promoting responsible gaming. Gaming should be an entertainment activity, not a source of financial hardship. We provide tools to help you manage your activity, including session tracking and self-management guidance on our Responsible Gaming page.

  • You may request a self-exclusion at any time by contacting support at [email protected].
  • newplus will honour all self-exclusion requests and will not send marketing communications to self-excluded accounts.
  • Players showing signs of problem gambling may be contacted by our responsible gaming team.
  • No gaming outcome is ever guaranteed. Never bet more than you can afford to lose.

9. User Conduct

You agree not to use the newplus platform to:

  • Register more than one account;
  • Use another person's account or allow others to use your account;
  • Engage in collusion, match-fixing, or any form of fraudulent activity;
  • Exploit software bugs or errors for financial gain;
  • Use automated tools, bots, or scripts to interact with the platform;
  • Engage in money laundering or any activity that violates applicable law.

Breach of any conduct rule is grounds for immediate account suspension, balance forfeiture, and referral to relevant authorities where required by law.


10. Account Security

You are responsible for maintaining the confidentiality of your account login credentials. newplus uses SSL encryption and OTP authentication to protect your account, but you must take your own precautions as well.

  • Do not share your password with anyone.
  • Do not access your newplus account from shared or public devices without logging out properly after each session.
  • If you suspect unauthorised access to your account, contact us immediately at [email protected].
  • newplus is not liable for losses resulting from your failure to maintain account security.

11. Account Termination

newplus may suspend or terminate your account at any time if we determine that you have breached these Terms, if your account is involved in fraudulent or irregular activity, or if we are required to do so under applicable law or regulation.

You may also choose to close your account at any time by contacting support. If your account is closed at your request, any legitimate real-money balance (excluding bonus funds subject to incomplete wagering requirements) will be returned to you through your verified payment channel.


12. Limitation of Liability

To the fullest extent permitted by applicable law, newplus is not liable for:

  • Any financial losses arising from gaming or betting activity on the platform;
  • Interruptions to platform access due to technical maintenance, force majeure, or third-party service issues;
  • Loss of data due to circumstances outside our reasonable control;
  • Any indirect, incidental, or consequential damages of any kind.

The platform is provided on an "as available" basis. While we work to maintain consistent uptime and accurate data, we make no warranty that the platform will be uninterrupted or error-free at all times.


13. Contact Us

If you have questions about these Terms and Conditions, or if you need to report a concern regarding your account, please contact the newplus support team:

For responsible gaming concerns or to request self-exclusion, you can also visit our Responsible Gaming page for more information and resources.

Agreement Confirmation: By using any feature of the newplus platform, you confirm that you have read and agreed to these Terms and Conditions in full. These Terms were last updated in June 2026.

Ready to Get Started?

If you have read and understood the Terms and Conditions and are ready to join, register your newplus account today. Sports betting, live casino, and slots are all waiting — in PHP, on any device.